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ProPetSet – Ordering, Shipping & Returns

Shop eco-friendly, durable dog products at ProPetSet with fast EU delivery and hassle-free returns. Order in just a few clicks: add your favourite items to cart and complete secure checkout. Creating an account is optional, but it makes order tracking and repeat purchases quicker. If you need to change or cancel your order before it’s processed, contact support@propetset.com.

All ProPetSet orders ship from EU warehouses for fast, reliable delivery. Standard shipping time is 3–10 business days, and shipping costs are calculated at checkout. You’ll receive an email with tracking details as soon as your order has been processed. During special offers, free shipping may apply.

If your purchase isn’t a perfect match, we offer a 14-day return policy. To request a return, email support@propetset.com, follow the instructions, and send the item back in its original condition. Unless the product is faulty, return shipping is paid by the customer. Refunds are processed within 3–14 days after inspection. If an item arrives damaged, email a photo and your order details to support@propetset.com so we can replace or refund it.

Our dog products are made from eco-friendly, long-lasting materials such as recycled fibres, natural rubber, linen and vegan alternatives. Size options vary by product – check the size guide on each product page to find the best fit for your dog.

We accept Credit/Debit Cards, PayPal. For any support, contact support@propetset.com (response within 24–48 hours).

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